Root Cause Analysis (RCA)
Root cause analysis is a structured method for finding the underlying cause of a failure or problem, rather than treating its symptoms. Techniques include the 5 Whys, fishbone diagrams and fault-tree analysis. It is core to reliability and quality improvement.
RCA prevents recurrence by digging past the immediate symptom to the true origin — a design flaw, procedure gap or systemic issue. In maintenance it turns repeated failures into permanent fixes; in quality it eliminates defect sources. Good condition and process data make RCA faster and more conclusive.
Related terms
FMEA (Failure Mode and Effects Analysis) · RCM (Reliability-Centred Maintenance) · Six Sigma · Anomaly Detection
Related guides
Software
Where this applies
Rolling out reliability-centred maintenance · Running a defect elimination programme · Running a leak detection and repair (LDAR) programme · Running a bearing reliability programme · Rolling out structured root-cause analysis · Rolling out statistical process control (SPC) · Running a bad-actor review meeting · Rolling out a failure mode and effects analysis programme